Submit Claims Electronically

NOTE: When submitting claims electronically, please use the Payor ID Number indicated on the health insurance ID card.

Fiserv Health Payor ID: 62061
Fiserv Health - Kansas

Fiserv Health has formed partnerships for receiving claims electronically with the following clearinghouses:

WebMd
ENS
Quadramed

The benefits associated with electronic claims submission are mutual. It saves you administrative time and money and reduces Fiserv Health's turn-around time for claim processing. In addition, you will receive:

• Electronic reporting in the form of submitter reports (Contact clearinghouse for more information about submitter reports).
• A higher level of service to our members and providers

Following is an up-to-date list of clearinghouses and vendors that can accept Fiserv Health claims:

To obtain WebMD's Payor list, visit their Web site at www.webmdenvoy.com
For WebMD's technical support, call toll free: 877/GO-WebMD.

Electronic Claims Troubleshooting

If you encounter problems with electronic claims, please check the following:

• Are the Member ID and the Payor ID Name and Number correct?
  If no, please correct and resubmit.
• Do you submit your claims to a clearinghouse or a billing intermediary?
  If yes, Contact the individual or organization to whom you forward your claims.

Frequently Asked Questions

• If I do not submit my claims directly to WebMD, how can I determine if my clearinghouse or vendor can accept them electronically using Fiserv Health's Payor ID?
  Contact your clearinghouse or vendor directly, or refer to their updated Payor list.
• How can I determine if a patient's claims should be submitted directly to Fiserv Health?
  Please refer to the member's ID card.
• What if I continue to encounter problems? How do I contact a Fiserv Health EDI representative?
  Contact Us.